Chargebacks

Form: CSU Chargebacks TemplateOpens in new window

Last Revision Date: 09/2019

Macro Enabled: Yes


Form: New Service ProviderPDF File Opens in new window

Last Revision Date: 03/2013

Macro- Enabled: No


Need Help?

Chargeback User Guide for MP 4.0PDF File Opens in new window (eff 11/16/2020, see Steps 66 to 70)

Requesting Access to the Z DrivePDF File Opens in new window

Mapping the Z DrivePDF File Opens in new window

Requesting Access to CFS FinancePDF File Opens in new window

Service Provider ListPDF File Opens in new window (updated 11/21/2023)

Department-Fund Combo Edits Opens in new window (updated 11/21/2023)


To access the Z drive when working remotely, use rollout laptop and make sure the Global Protect VPN is connected (csufvpn.fullerton.edu). 

Definition:

Service Providers provide goods and services to other campus units for reasons of cost advantage and convenience.

A chargeback is an expenditure made by California State University, Fullerton for or on behalf of another University department/unit. Chargeback activities are also known by the campus community as “recharges”.

Accounting Services & Financial Reporting oversees the chargeback process. For questions regarding chargeback transactions billed to your department, contact the Service Provider using the Service Provider ListPDF File Opens in new window

Chargeback transactions can be accessed in the Campus Portal under:
Titan Online > Business Intelligence > OBIEE 12c – BI/Dashboards > My Queries > Chargebacks

Service Provider Data Inquiry

 

For Service Providers:


Fund Management

Service Providers who manage the chargeback process operate in fund THEFD (CSU fund 485). All costs/expenses associated with running the chargeback center must be paid out of THEFD. Revenue billed in THEFD cannot be moved out of THEFD. After all costs/expenses related to the chargebacks are transferred to fund THEFD, revenue surplus must be explained. In general, THEFD accounts for Service Provider departments should have a minimal balance at fiscal year-end. A mark-up or admin fee should only be charged for a specific reason such as asset replacement. Mark-Up Policy is subject to review and approval by Accounting Services & Financial Reporting and the Controller's Office. Excess revenue surplus at fiscal year-end (06/30) will be carried forward to the new fiscal year (07/01) thru a Budget Transfer journal.

Billing Disputes

In the event that CSUF Auxiliary Organization disputes an invoice, a credit invoice will be processed. Service Provider must provide a new department to be charged. If not provided, the Service Provider's department will be charged.